Returns & Exchanges

Returns & Exchanges

We sincerely hope that you enjoy your purchase; however, if you would like to return your items, we will gladly help you with the process. Only items purchased from www.condis.com and Amazon will be considered for refund or exchange. If you purchased a product from an authorized Condis® retailer, please contact that retailer for assistance with your refund.

Please review the guidelines below prior to your return to ensure that your items are eligible for a return/refund.

Return Guidelines
– All returns or exchanges must be made within 90 days of receipt.
– We are unable to issue refunds to gift recipients.
– Shipping cost & shipping sales tax incurred for returns are non-refundable and within the customer’s responsibility.


Replacement of Damaged Items
For returns or support with the replacement of a broken/defective product purchased from www.magnatiles.com, please contact us at customer-service@condistoys.com so we can assist.

Refunds
Refunds will be credited to your account within 3 business days from the date the return is received.